How to reach us

Correspondence is handled by email only. The site does not accept phone calls, direct messages or in-person visits. We aim to reply to substantive editorial correspondence within five working days. Please write to editor at event10x dot com (replace the words with the standard symbols before sending). This address is monitored by Amelia Fitzgerald, our Loyalty Programme Researcher.

What we accept

We welcome corrections, editorial enquiries, academic requests for citation, and considered press questions. Please include the specific URL and the specific paragraph you are referring to when raising a factual point. That materially compresses the review time.

What we do not accept

We do not accept unsolicited operator pitches, guest posts, sponsored content, affiliate propositions or link-exchange requests. Emails in these categories are read only long enough to confirm the category and are then archived without reply. This is not a matter of tone; it is a fixed editorial policy.

Response times

Editorial enquiries: five working days. Corrections: two working days. Press deadlines are accommodated where practical if flagged clearly in the email subject line. UK bank holidays extend the response window.

Consumer help notice

We are not a consumer help service. If you are in gambling difficulty, please contact GamCare on 0808 8020 133, BeGambleAware, Gordon Moody or the NHS National Gambling Clinic. These are free and confidential UK services with trained staff. We are a small editorial team writing about a market. We are not equipped to provide the support these organisations do.